Mental Health Patient Coordinator
New
United States, Tuesdays - Fridays: 8:00am - 5:00pm EST; Saturdays 9:00am - 1:00pm ESTFull-Time
Salary48,000 - 53,000 USD per year
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Job Details
- Required Skills
- Data entry
Requirements
- Experience with insurance eligibility.
- Strong organizational skills and ability to multi-task and prioritize.
- Attention to detail.
- Ability to work effectively in a team-driven environment.
- Excellent customer service skills.
- Bilingual Spanish preferred.
- Bachelor’s degree preferred.
Responsibilities
- Coordinate appointments with providers for patients, referring physicians, and facilities across multiple states.
- Communicate key information to patients and staff, including insurance coverage, financial responsibilities, and appointment details.
- Schedule, re-schedule, and cancel initial and subsequent patient appointments according to protocols.
- Utilize eligibility systems to determine insurance benefits for patients.
- Handle billing inquiries, collect out-of-pocket costs, and process payments accurately.
- Collaborate with billing teams to resolve insurance coverage issues.
- Maintain and update patient information and insurance panels.
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