Client Intake & Administrative Coordinator

New
United StatesFull-Time
Salary not disclosed
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Job Details

Languages
English
Required Skills
Customer serviceData entryGoogle WorkspaceQuickBooks

Requirements

  • Proven experience as a proactive problem solver with strong ownership skills.
  • Meticulous attention to detail to ensure documentation accuracy.
  • Excellent written and verbal English communication skills.
  • Advanced proficiency with Google Workspace.
  • Minimum typing speed of 60+ WPM.
  • Familiarity or ability to learn systems like QuickBooks, Xactimate, Dash CRM, or Zoho.
  • Reliable, high-speed internet connection.
  • Dedicated, distraction-free home office workspace.
  • Ability to thrive in a high-accountability remote environment with a steep learning curve.

Responsibilities

  • Manage client intake and perform immediate dispatching for property emergencies.
  • Perform daily audits of project files, notes, and photos to ensure insurance compliance.
  • Maintain real-time CRM updates and coordinate schedules across teams.
  • Proactively follow up with field teams and project managers for missing documentation.
  • Assist with billing preparation and follow up on invoice and payment statuses.
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