Sr. Order Management Analyst
New
A
Amplitude AI analytics platform
Remote - USAFull-TimeSenior
SalaryColorado range: $107,000 - $161,000; New York City salary range: $121,000 - $181,000; San Francisco Bay Area: $121,000 - $181,000; California outside SF Bay Area: $107,000 - $161,000; Washington state: $107,000 - $161,000 total target cash (inclusive of bonus or commission)
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisSalesforceSAPCRMNetSuite
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field (or equivalent practical experience)
- 3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment
- Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred)
- Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact
- Excellent organizational and prioritization skills
- Demonstrated ability to decompose complex, ambiguous order scenarios into clear, executable solutions
- Data-driven mindset with experience using trends, patterns, and root-cause analysis
- Strong cross-functional communication skills with ability to influence partners
Responsibilities
- Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact
- Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths
- Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors
- Analyze order data to identify patterns, root causes, and opportunities for process improvement
- Document and operationalize improvements that increase consistency, scalability, and throughput
- Monitor order fulfillment status and proactively communicate delays or issues to internal teams and customers
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