Community & Social Media Manager

USAFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English - fluent.
Experience
3+ years of experience in a community, social media, or other public communication-related field. 2+ years of experience in game development or the web3 industry.
Required Skills
Game DevelopmentContent creationAnalytical Skills

Requirements

  • 3+ years of experience in a community, social media, or other public communication-related field.
  • 2+ years of experience in game development or the web3 industry.
  • Experience in preparing and supporting a product’s community for major updates.
  • Strong understanding of community development and management.
  • Deep knowledge of growing and maintaining X and Discord channels.
  • Experience with Discord server management, security, and infrastructure.
  • Strong writing skills with experience in articles, blog posts, and copy.
  • Excellent verbal and written English communication skills.
  • Strong analytical and reporting skills with a detail-oriented focus.
  • Excellent interpersonal skills for community and internal collaboration.

Responsibilities

  • Be the voice of the studio and actively participate with the community.
  • Develop effective strategies and content plans to increase engagement and drive excitement.
  • Plan, execute, and report on community events aligned with in-game content and marketing.
  • Provide actionable feedback on community sentiment to grow and retain the player base.
  • Manage community reputation through consistent tone of voice and communication.
  • Engage players across social channels and ensure their input is addressed.
  • Create and publish content for social and community channels, including text, streams, and videos.
  • Moderate community channels and manage a team of volunteer moderators.
  • Assist in the production and moderation of livestreams, AMAs, and live content.
  • Define community goals, analyze results, and report on performance.
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