Microsoft Cloud Support Infrastructure Engineer

New

United States; You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Nevada, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia ,Vermont, DC, Kentucky, Pennsylvania, Ohio or Washington.)Full-TimeMiddle

Salary85,000 - 140,000 USD per year

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Job Details

Experience: 5 plus years of experience in IT
Required Skills: CitrixMicrosoft AzureNetworking

Requirements

Bachelor’s degree
5 plus years of experience in IT
Microsoft Azure Infrastructure with a heavy focus on Azure Networking (firewalls, site-to-site VPN’s, load balancing, private endpoints, traffic managers, application gateways)
Networking expertise (Cisco, Palo Alto, Meraki, etc.)
Active Directory and Entra ID
Microsoft Windows Server 2016 and higher
PowerShell
Experience in a technology support organization
Strong problem solving and technical troubleshooting skills
Excellent verbal and written communication skills
Very organized and detail oriented, with a high degree of accuracy and follow-up

Responsibilities

Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
Execute migrations of on-premises platforms to cloud infrastructure
Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services
Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary
Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
Provide on-site support, as necessary

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