Chief of Staff - External Relations
New
USA, Canada, caters to your time zoneFull-TimeSenior
Salary120,800 - 135,900 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Project ManagementData AnalysisBusiness OperationsStakeholder management
Requirements
- 7+ years of professional experience, including at least 5 years in a strategic, operational, or Chief of Staff–type role within a mission-driven, fast-paced organization.
- Proven success in project management and organizational operations, with a track record of leading complex, cross-functional initiatives to completion.
- Strong analytical and problem-solving skills, with experience using data to inform strategic decisions, measure outcomes, and build analytical models.
- Experience in K-12 education go-to-market strategy or B2B go-to-market roles.
- Excellent written and verbal communication skills, including experience preparing executive-level materials such as board decks, OKR reports, or strategy memos.
- Demonstrated ability to build trusted relationships across teams and levels, serving as a connector, advisor, and thought partner to senior leaders.
- High degree of organization, attention to detail, and follow-through; able to manage multiple work streams and deadlines simultaneously.
- Deep commitment to Khan Academy’s mission and an understanding of the public education ecosystem (districts, philanthropy, and partnerships).
Responsibilities
- Lead the operating rhythm for the External Relations organization, including planning cycles, leadership meetings, quarterly business reviews, and performance tracking against OKRs and key risks.
- Implement and continually improve organizational systems and processes for goal-setting, decision-making, data tracking, and accountability.
- Ensure the External Relations team has accurate timely data by working with the analytics team to analyze and surface insights from performance dashboards and guide strategic prioritization.
- Lead and manage high-impact projects that advance Khan Academy’s growth and revenue goals.
- Provide analytical and strategic support to External Relations Leadership in evaluating business performance and new opportunities.
- Build revenue and impact models to guide strategic discussions and planning.
- Act as connective tissue between teams to ensure shared goals are clear, dependencies are managed, and execution is coordinated.
- Partner with Analytics to define business rules, success metrics, and performance frameworks that inform decision-making.
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