Communications Coordinator
Australia, Canada, India, Ireland, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1+ years
- Required Skills
- Content creationData analyticsA/B testing
Requirements
- 1+ years of email campaign support, preferably in a digital/social media company or government agency.
- Strong understanding of email and web writing best practices.
- Knowledge of reading grade levels and accessibility requirements.
- Ability to write clear and concise email, SMS, and web copy.
- Experience creating content across email, SMS, social, and web.
- Ability to execute A/B testing and leverage data-driven insights.
- Proficiency in using digital tools and technologies for customer success.
- Ability to perform against simultaneous projects in a fast-paced environment.
- Strong verbal and written communication skills with customer-facing experience.
- Ability to work independently with strong personal initiative.
Responsibilities
- Support digital campaign execution for public sector clients across email, social media, SMS, and websites.
- Draft and send content for client email, SMS, social media, and web-based campaigns.
- Develop campaign plans including segmentation, A/B testing, and outreach tracking strategies.
- Identify optimization opportunities through evaluation of current client content and message testing.
- Ensure technical solution alignment with reporting needs and pull data insights to measure campaign effectiveness.
- Develop impactful calls-to-action and structure email content for accessibility and readability.
- Analyze customer data for audience segmentation and personalized messaging.
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