Senior Software Engineer, Voice AI
New
T
ToastRestaurant Technology
Remote, USFull-TimeSenior
Salary125,000 - 254,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSJavaKotlinPostgresReactDistributed Systems
Requirements
- 5+ years of experience with object-oriented languages such as Java or Kotlin.
- Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field.
- Experience shipping complex, mission-critical production services and owning them long-term.
- Track record of leading multi-person projects end-to-end, from design through rollout.
- Deep understanding of distributed systems, scalability, and production reliability.
- Experience building and reasoning about AI-powered systems, including nondeterminism, evaluation strategies, observability, and cost management.
- Experience developing AI-integrated products or features, with a practical understanding of how to ship and iterate on systems that incorporate LLMs or other AI capabilities.
- Basic familiarity with frontend development on small scale projects.
- Strong cross-team communication and collaboration skills.
- Actively uses AI coding tools (e.g., Claude Code, Cursor) in day-to-day development.
Responsibilities
- Design, build, deploy, and maintain highly resilient and scalable backend services and applications supporting Toast's Voice AI platform.
- Lead complex, cross-cutting projects from design through production, owning outcomes and driving alignment across stakeholders.
- Shape the team's technical direction by making architectural decisions, defining patterns, and reducing complexity for the engineers around you.
- Build and evolve integrations with AI platforms and internal Toast systems, making pragmatic tradeoffs between speed, reliability, and long-term scalability.
- Design and implement observability, monitoring, and evaluation frameworks for AI-powered systems.
- Advocate for engineering quality and best practices, raising the bar for the team and the broader organization.
- Mentor engineers at all levels through code reviews, design feedback, and technical guidance.
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