Business Process Owner
New
Remote work flexibility within the United States.Full-TimeMiddle
Salary97,000 - 143,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementAgileOracleSalesforceSAPJiraAzure DevOps
Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
- Minimum of 2+ years of project management or business process improvement experience.
- Strong understanding of enterprise systems such as SAP, Oracle, Salesforce, UKG Dimensions, or similar platforms.
- Experience with process improvement, Lean methodologies, or change management frameworks (e.g., ADKAR).
- Familiarity with Agile delivery environments and tools such as Jira or Azure DevOps.
- Strong analytical and problem-solving skills with the ability to work through ambiguity and complexity.
- Excellent communication and stakeholder management skills.
- Proven ability to manage multiple priorities, drive alignment, and deliver results through collaboration.
- Comfortable supporting end-user adoption, training, and organizational change initiatives.
Responsibilities
- Serve as the primary liaison between Operations and IT to align enterprise system capabilities with business needs.
- Lead the identification, documentation, and prioritization of business requirements through workshops, interviews, and process mapping.
- Drive adoption of enterprise systems by supporting deployment, training, and organizational change management initiatives.
- Evaluate and challenge existing business processes to improve efficiency, standardization, and scalability across global teams.
- Collaborate with IT product owners, architects, developers, and analysts to refine user stories and deliver functional solutions.
- Perform quality assurance on system enhancements to ensure requirements are met and risks are mitigated.
- Develop training materials, release communications, and best practice documentation to support end-user adoption.
- Monitor system usage and adoption metrics to identify gaps and drive continuous improvement.
- Support users through various communication channels and ensure timely resolution of system-related issues.
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