Sales Operations Associate
New
Based in the United StatesFull-TimeMiddle
Salary$60,000 to $75,000 USD
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Job Details
- Experience
- 2+ years
- Required Skills
- Data AnalysisSalesforceBusiness OperationsMicrosoft ExcelReporting
Requirements
- 2+ years of experience in Sales Operations, Revenue Operations, Business Operations, CRM Administration, or a related field.
- Hands-on experience administering Salesforce in a professional environment.
- Strong proficiency in Microsoft Excel and data analysis.
- Experience creating and maintaining reports, dashboards, and performance metrics.
- Excellent attention to detail with a strong commitment to data quality and accuracy.
- Strong analytical, problem-solving, and organizational skills.
- Effective written and verbal communication abilities with the capacity to collaborate across multiple teams.
- Ability to manage competing priorities and perform effectively in a fast-paced environment.
- Proactive mindset with a passion for improving processes and driving operational excellence.
Responsibilities
- Support day-to-day CRM administration activities, including user management, permissions, profiles, roles, workflows, validation rules, and system configurations.
- Maintain and improve Salesforce functionality by creating reports, dashboards, fields, page layouts, and process automations.
- Provide timely troubleshooting and support to internal users while ensuring CRM data accuracy through audits, governance processes, and cleanup initiatives.
- Assist with sales forecasting, pipeline management, KPI tracking, and operational reporting to support business performance.
- Build and maintain recurring reports and dashboards for leadership teams, delivering insights that support strategic decision-making.
- Analyze sales and operational data to identify trends, opportunities, and areas for process improvement.
- Collaborate with Sales, Marketing, Account Management, and Finance teams to align systems, data, and workflows.
- Participate in system integrations, technology enhancements, and operational projects that improve scalability and efficiency.
- Document processes and contribute to the development of best practices across sales and revenue operations functions.
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