Risk Management Systems Senior Analyst
New
Based in United States, Pacific Time ZoneFull-TimeSenior
Salary50,000 - 70,000 USD per year
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Job Details
- Experience
- 3–5 years
- Required Skills
- Microsoft OfficeCreativity
Requirements
- 3–5 years of experience in IT support, legal operations, risk management systems, or related technical/administrative roles.
- Bachelor’s degree or equivalent professional experience in IT support, legal administration, or a related field.
- Strong experience supporting enterprise systems such as Windows, Microsoft Office, and similar business applications.
- Excellent organizational, analytical, and problem-solving skills with strong attention to detail.
- Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality output.
- Strong communication and interpersonal skills with the ability to work effectively with attorneys, staff, and leadership.
- Ability to quickly learn new software platforms, including legal-specific systems and workflow tools.
- Experience with law firm systems such as Intapp, iManage, Aderant, Elite, or Relativity is a plus.
Responsibilities
- Provide Tier 1 and Tier 2 operational and user support for risk management systems, including conflicts checking and new business intake platforms.
- Assist in gathering requirements and supporting system enhancements in collaboration with Risk Management leadership and IT teams.
- Support project delivery and organizational change management initiatives related to risk systems and enterprise applications.
- Develop, update, and maintain system documentation, process guides, and internal training materials.
- Deliver user training sessions and support onboarding to ensure effective system adoption across teams.
- Collaborate with Finance, IT, and operational stakeholders to ensure seamless integration and performance of related systems.
- Participate in troubleshooting, testing, and after-hours support as needed for system maintenance and incident resolution.
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