Document Production Workflow Co-ordinator
Remote(must be based in the UK), Shifts: Wednesday 2am-1pm, Thursday 2am-1pm, Friday 2am-1pm, Saturday 11pm-10amFull-TimeMiddle
Salary £30,000 per annum, plus 20% shift allowance(total £36,000)
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Job Details
- Required Skills
- Microsoft ExcelCustomer serviceQuality AssurancePowerPoint
Requirements
- Experience in document production or proofreading, preferably in legal, banking, or corporate environments.
- Intermediate knowledge of MS Word, Excel, and PowerPoint.
- Knowledge of legal timekeeping or job tracking systems is preferred.
- Strong attention to detail with an emphasis on accuracy and quality.
- Ability to prioritize work and balance multiple projects with tight deadlines.
- Excellent verbal and written communication skills.
- Ability to handle sensitive and confidential documents.
- Proven customer service skills to maintain and enhance client relationships.
- Self-motivated with a positive attitude.
- Ability to work independently and collaboratively.
Responsibilities
- Deliver timely and accurate document production at an intermediate to advanced level.
- Intake work requests from clients, clarifying job instructions and negotiating deadlines.
- Prioritize work requests across the team and balance multiple projects based on established guidelines.
- Act as a definitive resource for questions regarding document production, proofreading, and quality assurance.
- Identify and correct errors in complex business documents to ensure quality.
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