Growth Product Manager
New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5 years
- Required Skills
- Data AnalysisProduct ManagementAccount ManagementCustomer Success
Requirements
- 3–5 years of experience in product management, specifically owning growth, activation, or retention metrics.
- Experience in a B2B SaaS environment.
- Background in customer success, account management, or field enablement.
- Experience with B2B2C business models.
- Ability to influence cross-functional teams and customers without direct authority.
- Data-literate: ability to define metrics, interpret results, and pivot strategy accordingly.
- Strong written and verbal communication skills tailored to diverse audiences.
- Comfort with ambiguity and independent problem definition.
- Willingness and ability to travel up to 10% for field visits.
- Familiarity with heavy equipment dealership operations is a plus.
Responsibilities
- Define and own product growth metrics including activation rates, feature adoption, time-to-value, and retention.
- Identify dealer product journey stalls and build solutions such as onboarding flows, in-app prompts, or new features.
- Design and execute experiments to improve adoption and prioritize tasks based on metric performance.
- Collaborate with Engineering, Design, and Technical Product Managers to ship growth features.
- Translate field-level customer feedback and dealership business model insights into actionable product roadmap decisions.
- Design and build onboarding, education, and activation experiences as core product features.
- Author dealer-facing product updates and communications.
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