Lead Functional Consultant / Business Analyst
New
Based in the United StatesFull-TimeLead
SalaryCompetitive compensation package with base salary and performance-based incentives
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Job Details
- Experience
- 10+ years
- Required Skills
- AgileBusiness AnalysisJiraStakeholder managementConfluenceSaaS
Requirements
- 10+ years of experience in business analysis, functional consulting, or enterprise software implementation roles.
- Bachelor’s degree or equivalent experience required; advanced degrees in Computer Science or related fields are a plus.
- Proven experience leading requirements definition for large-scale, multi-stakeholder software projects.
- Strong background in low-code, no-code, or workflow automation platforms (e.g., SaaS, enterprise workflow systems).
- Demonstrated ability to mentor, coach, and develop consultants or analysts in a structured environment.
- Deep understanding of Agile delivery practices and iterative software development cycles.
- Strong ability to translate business requirements into detailed, developer-ready specifications.
- Excellent communication and facilitation skills, including leading workshops and managing stakeholder expectations.
- Experience with tools such as Jira, Confluence, Microsoft Office, and collaboration platforms.
- Preferred experience in GovTech, regulatory systems, or enterprise SaaS implementations (e.g., ServiceNow, Salesforce, Appian).
- Familiarity with APIs (REST/Graph), prototyping tools (Figma or PowerPoint), or basic scripting (JavaScript) is a plus.
Responsibilities
- Lead end-to-end requirements analysis for complex regulatory and enterprise software implementations, translating business needs into structured solution designs.
- Own the full user story lifecycle, including writing acceptance criteria, managing backlog refinement, and ensuring clarity across stakeholders.
- Design and maintain solution documentation such as workflows, process diagrams, data models, and user guides.
- Configure and support applications on a low-code platform in alignment with established technical architecture.
- Facilitate client workshops, UAT sessions, and training activities to ensure successful adoption and issue resolution.
- Serve as the primary coach and escalation point for a team of 6–10 functional consultants.
- Conduct regular 1:1 coaching sessions focused on skill development, performance, and career progression.
- Build reusable frameworks, templates, and delivery standards to improve consistency across projects.
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