Director, Business Intelligence and Operations
New
Based in the United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- Business IntelligenceSalesforceMicrosoft ExcelData visualizationEHR
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, or related field
- 7+ years of relevant experience in healthcare operations, business intelligence, or analytics leadership
- Strong proficiency in advanced Excel and data visualization tools
- Experience working with electronic health records (EHR) and clinical data systems
- Ability to build, interpret, and translate data into clear executive-level narratives
- Strong understanding of healthcare operations, clinical workflows, and regulatory environments
- Excellent organizational and time management skills with the ability to manage multiple priorities
- Strong interpersonal and communication skills with the ability to collaborate across clinical, technical, and business teams
- Experience leading teams, including performance management, coaching, and development
- Ability to work independently while thriving in a collaborative, cross-functional environment
- Preferred: experience with Salesforce, data warehousing systems, and healthcare analytics platforms
Responsibilities
- Serve as a strategic advisor to senior leadership, translating complex data into actionable business insights
- Lead the development and enhancement of KPI dashboards, reporting tools, and advanced analytics platforms
- Oversee clinical payroll, compensation systems, and related data architecture improvements for accuracy and scalability
- Partner with Finance to support forecasting, budgeting, revenue tracking, and operational performance reviews
- Identify and address data quality issues, reporting gaps, and operational inefficiencies
- Monitor and report on key operational KPIs including provider readiness, implementation timelines, and service performance metrics
- Collaborate with IT, Data Warehouse, and Analytics teams to ensure accurate, standardized, and compliant data across systems
- Support Clinical Provisioning teams in optimizing scheduling and automation tools within enterprise platforms such as Salesforce
- Develop scalable operational processes that integrate financial, clinical, and pricing considerations
- Lead, coach, and develop direct reports, ensuring alignment with business unit goals and performance standards
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