Research & Vendor Operations Manager
New
Remote - US East CoastContractMiddle
Salary70,000 - 100,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementMicrosoft ExcelComplianceBudget management
Requirements
- 3+ years of relevant experience in operations, vendor management, procurement, or financial operations.
- Demonstrated experience supporting vendor onboarding, contract administration, and compliance reviews.
- Proven experience with budget management, including forecasting, spend management, and invoice reconciliation.
- Strong proficiency in Microsoft Office Suite, specifically Excel and PowerPoint.
- Experience utilizing Smartsheet, Monday.com, or similar project/workflow management platforms.
- Strong analytical and project management skills with high attention to detail.
- Ability to coordinate complex cross-functional processes across internal and external stakeholders.
- Experience developing and documenting operational workflows, SOPs, and governance frameworks.
- Ability to work independently and navigate ambiguity in a fast-paced environment.
- Excellent written and verbal communication skills.
Responsibilities
- Lead the end-to-end lifecycle of research vendors, including onboarding, contracting, renewals, and offboarding.
- Serve as the primary liaison between internal stakeholders and external research vendors across Legal, Privacy, Procurement, and Finance.
- Manage vendor budgets, forecasts, purchase orders, invoices, and financial tracking processes.
- Establish and oversee centralized vendor management documentation, tracking, and governance frameworks.
- Monitor vendor performance and compliance through scorecards, KPIs, and service-level metrics.
- Design and optimize operational workflows, SOPs, and governance standards to improve efficiency and scalability.
- Implement and administer operational platforms like Smartsheet to support reporting and workflow execution.
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