Functional Psychiatry Care Coordinator
Remote - PHFull-Time
Salary$7.00/hr
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Job Details
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- Active RN license.
- Professional experience in a mental health or behavioral healthcare setting.
- Strong patient coordination, communication, and customer service skills.
- Ability to build rapport with patients and support them throughout their care journey.
- Excellent organizational, time management, and multitasking abilities.
- Strong critical thinking and problem-solving skills with keen attention to detail.
- Ability to collaborate effectively with providers and cross-functional teams.
- Proficiency with Microsoft Office, Google Workspace, and other computer-based systems.
- A proactive, patient-centered approach.
- Ability to work independently in a fully remote environment.
Responsibilities
- Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program.
- Serve as the primary administrative point of contact, providing support and education throughout the patient journey.
- Monitor patient engagement and adherence to treatment recommendations, conducting follow-ups as needed.
- Coordinate with providers and cross-functional teams to ensure seamless care transitions and continuity of care.
- Maintain accurate documentation and track patient progress, enrollment activities, and program participation.
- Address and escalate billing, insurance, or clinical concerns to the appropriate teams.
- Support program growth and quality improvement initiatives by identifying barriers and enhancing the patient experience.
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