Certified Medical Asst, Bilingual
New
United StatesFull-TimeMiddle
Salary17.5 USD per hour
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Job Details
- Languages
- Spanish and English
- Experience
- Minimum of 1 years experience in a retail pharmacy
- Required Skills
- Microsoft OfficeHIPAA
Requirements
- Minimum of High School Diploma or GED.
- Minimum of 1 years experience in a retail pharmacy.
- Proficient bilingual language skills: Read, Write, Speak (Spanish and English).
- Certified Pharmacy Technician (CPhT) current, unrestricted license OR a verifiable and nationally recognized Medical Assistant certificate.
- Extensive knowledge of the Medicare Part D, particularly pharmacy record review, claims, billing and reimbursement rules.
- Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements.
- Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies.
- Basic PC and keyboarding skills.
- Working knowledge of Microsoft Office, Internet and e-mail.
Responsibilities
- Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
- Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
- Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
- Demonstrate exceptional customer service skills when interacting with internal and external stakeholders.
- Compile and analyze data to track key performance indicators related to prescription refill processing.
- Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency.
- Provide administrative support to clinical staff and managers for special projects, studies, and reports.
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