Project Manager - Microsoft Dynamics 365 CRM & Field Service

New
Remote, Texas (US-TX), United States (US)Full-TimeSenior
Salary not disclosed
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Job Details

Experience
8+ years
Required Skills
Project ManagementAgileJiraAzure DevOps

Requirements

  • 8+ years of experience in IT project/program management.
  • 8+ years proven experience delivering Microsoft Dynamics 365 CRM and/or Field Service projects.
  • 8+ years strong expertise in project planning, execution, and governance.
  • 8+ years experience managing scope, budget, resources, and risks.
  • 8+ years hands-on experience with Agile and Waterfall methodologies.
  • 8+ years experience with tools such as Azure DevOps, Jira, MS Project, or similar.
  • Excellent communication and stakeholder management skills.
  • Ability to collaborate effectively with technical and business teams.
  • Strong organizational and multitasking abilities.
  • Proactive, solution-oriented mindset with strong decision-making skills.

Responsibilities

  • Plan, manage, and execute project timelines and deliverables for Dynamics 365 CRM and Field Service implementations.
  • Lead Agile ceremonies including daily stand-ups, sprint planning, and sprint reviews to ensure team alignment.
  • Manage project scope, budget, and resources, proactively identifying and addressing variances.
  • Track project progress, risks, issues, and dependencies, and drive timely resolution.
  • Remove team blockers and facilitate issue resolution across functional and technical teams.
  • Maintain project documentation, status reports, and governance artifacts for internal and client visibility.
  • Drive stakeholder engagement, ensuring clear communication and expectation management throughout the project lifecycle.
  • Coordinate cross-functional teams including business, functional, technical, and QA teams.
  • Support post-go-live activities, including hypercare coordination with operations teams.
  • Capture lessons learned and continuous improvement opportunities.
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