Project Manager - Microsoft Dynamics 365 CRM & Field Service
New
Remote, Texas (US-TX), United States (US)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementAgileJiraAzure DevOps
Requirements
- 8+ years of experience in IT project/program management.
- 8+ years proven experience delivering Microsoft Dynamics 365 CRM and/or Field Service projects.
- 8+ years strong expertise in project planning, execution, and governance.
- 8+ years experience managing scope, budget, resources, and risks.
- 8+ years hands-on experience with Agile and Waterfall methodologies.
- 8+ years experience with tools such as Azure DevOps, Jira, MS Project, or similar.
- Excellent communication and stakeholder management skills.
- Ability to collaborate effectively with technical and business teams.
- Strong organizational and multitasking abilities.
- Proactive, solution-oriented mindset with strong decision-making skills.
Responsibilities
- Plan, manage, and execute project timelines and deliverables for Dynamics 365 CRM and Field Service implementations.
- Lead Agile ceremonies including daily stand-ups, sprint planning, and sprint reviews to ensure team alignment.
- Manage project scope, budget, and resources, proactively identifying and addressing variances.
- Track project progress, risks, issues, and dependencies, and drive timely resolution.
- Remove team blockers and facilitate issue resolution across functional and technical teams.
- Maintain project documentation, status reports, and governance artifacts for internal and client visibility.
- Drive stakeholder engagement, ensuring clear communication and expectation management throughout the project lifecycle.
- Coordinate cross-functional teams including business, functional, technical, and QA teams.
- Support post-go-live activities, including hypercare coordination with operations teams.
- Capture lessons learned and continuous improvement opportunities.
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