Sr. Support Engineer; Data & Analytics Operations
New
CanadaFull-TimeSenior
SalaryCompetitive salary range with performance-based bonus opportunities.
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Job Details
- Experience
- 4+ years
- Required Skills
- SQLETLCI/CDLinuxDevOps
Requirements
- Bachelor’s degree in CS, Data Science, Engineering or equivalent experience.
- 4+ years of experience in Data Warehouse or BI operational support.
- Strong expertise with Informatica PowerCenter and/or Informatica IDMC.
- Hands-on experience with SQL and relational databases like SQL Server, Oracle, or DB2.
- Working knowledge of Windows and Unix/Linux operating systems.
- Familiarity with mainframe technologies like TSO, JCL, COBOL, and ZEKE.
- Experience with DevOps tools such as BitBucket, Jenkins, and Ansible.
- Ability to work in a 24/7 rotational support model including overtime.
- Strong problem-solving and incident resolution skills under pressure.
Responsibilities
- Provide advanced operational support for enterprise data warehouse and analytics platforms.
- Monitor and ensure the stability of end-to-end data pipelines and batch jobs.
- Troubleshoot and resolve complex data issues using SQL-based investigation.
- Enhance ETL processes using Informatica PowerCenter and IDMC.
- Collaborate with DevOps and business teams for production deployments.
- Implement incident, problem, and change management processes.
- Document technical procedures and system designs.
- Mentor peers and contribute to a strong support engineering culture.
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