Senior Specialist, Managed Cloud Services
New
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- AWSProject ManagementSQLSalesforceJiraConfluence
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
- 7+ years of experience working with cloud computing environments, infrastructure operations, or managed cloud services.
- Hands-on experience with Amazon Web Services (AWS) or comparable cloud platforms.
- Strong understanding of cloud architecture, systems integration, database administration, network security, and infrastructure management.
- Proficiency with SQL database administration, migration, restoration, and troubleshooting.
- Experience working with project management methodologies and tools.
- Familiarity with enterprise tools such as Salesforce, SAP, Jira, Confluence, and Power BI.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- PMP certification is preferred.
- AWS or equivalent cloud-related certifications are highly valued.
- Prior experience supporting healthcare technology platforms or EHR systems is highly desirable.
Responsibilities
- Serve as a primary point of contact for hosted clients during implementation, migration, and cloud service delivery activities.
- Coordinate closely with internal technical teams and stakeholders to facilitate deployments, transitions, and operational readiness.
- Monitor, troubleshoot, and resolve cloud infrastructure, network, server, storage, and system-related issues.
- Implement, configure, and maintain cloud-based infrastructure including servers, storage, backups, and database environments.
- Manage SQL database migrations, restorations, and configurations.
- Support disaster recovery planning, testing, validation, and execution.
- Develop and maintain technical documentation and operational procedures.
- Ensure smooth project handoffs to customer success and operational support teams.
- Contribute to process improvements and operational efficiencies.
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