Senior Product Manager - Commerce Operations
New
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- Product ManagementSaaS
Requirements
- 7+ years of product management experience in SaaS, platform, or infrastructure-heavy environments.
- Deep understanding of commerce systems such as order management, subscriptions, billing, payments, inventory, or financial/ledger systems.
- Strong grasp of financial system concepts including reconciliation, transaction modeling, and accounting principles.
- Experience defining and owning APIs used by external developers, including versioning and contract design.
- Ability to design scalable platform systems with long-term extensibility in mind.
- Strong analytical thinking with the ability to translate complex workflows into structured product requirements.
- Excellent cross-functional communication and stakeholder management skills.
- Proven ownership mindset with ability to drive large, interconnected product areas independently.
Responsibilities
- Own the end-to-end Commerce Operations roadmap, defining and evolving core systems across orders, subscriptions, transactions, inventory, fulfillment, taxation, coupons, and gift cards as composable platform primitives.
- Lead the design and lifecycle of subscription systems, including renewals, upgrades, downgrades, pauses, billing flows, and complex pricing models.
- Define and build the internal accounting and ledger layer as the system of record for all financial transactions, ensuring accuracy, traceability, and reconciliation.
- Design seamless integrations with third-party accounting tools, ensuring reliable data sync and minimal manual intervention.
- Own order management and fulfillment logic, including state machines for creation, modification, cancellation, returns, and partial fulfillment.
- Develop scalable inventory, taxation, promotions, and gift card systems that function consistently across global geographies.
- Define and manage the public API layer for commerce operations, ensuring stability and usability for external developers.
- Collaborate with internal platform teams to ensure consistent data flow and reliable triggering of downstream commerce and financial events.
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