Senior Product Manager, Issue Management
New
USFull-TimeSenior
SalaryCompetitive salary with equity participation
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Job Details
- Experience
- 6–8 years
- Required Skills
- Data AnalysisProduct Management
Requirements
- 6–8 years of product management experience in B2B SaaS
- Strong exposure to enterprise workflows, compliance systems, or security-related products
- Proven ability to build both mature product areas and greenfield capabilities in ambiguous environments
- Experience building enterprise-grade workflow or system-of-record products
- Strong background in AI/ML-powered product development or agentic workflow design
- Demonstrated success working closely with sales, solutions engineering, and GTM teams
- Ability to translate complex regulatory or compliance requirements into clear product requirements
- Experience conducting customer discovery with enterprise stakeholders and driving insights into roadmap decisions
- Strong analytical and prioritization skills with a data-driven approach to product strategy
- Comfort operating in zero-to-one product environments and scaling them to maturity
Responsibilities
- Define and execute the product strategy for issue tracking and exception management workflows
- Lead greenfield development of exception management capabilities in partnership with sales and solutions engineering
- Design and deliver AI-driven, agentic workflows that proactively surface risks, route issues, and automate compliance processes
- Conduct deep enterprise customer discovery to translate compliance workflows into scalable product solutions
- Partner with go-to-market teams to support deal cycles, positioning, and product-led revenue enablement
- Define success metrics, KPIs, and adoption benchmarks to measure product impact and guide roadmap prioritization
- Collaborate with engineering, design, and compliance experts to deliver robust, scalable solutions
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