NAP Optimization & Consistency Associate
New
Based in the United States, evening window (Sri Lanka time)Full-TimeEntry
SalaryAt least 80,000 LKR per month
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Job Details
- Languages
- Strong English communication skills (written and verbal)
- Required Skills
- Data AnalysisDigital MarketingGoogle Sheets
Requirements
- Strong English communication skills (written and verbal) to clearly explain updates and findings
- Excellent research and analytical skills with the ability to verify and validate online data
- Basic to intermediate computer literacy and familiarity with digital communication tools (Zoom, Skype, etc.)
- Experience using Google Docs and Google Sheets for documentation, tracking, and reporting
- Understanding of digital marketing fundamentals, particularly local SEO and NAP consistency principles
- Experience with ticketing or task management systems for tracking workflows and deadlines
- Ability to work independently in a remote environment with strong time management skills
- Must have a dedicated work setup including a laptop/desktop, stable internet, headset, and required software
- Willingness to work a structured schedule (40 hours/week) with defined overlap hours in the evening window (Sri Lanka time)
- Must not be engaged in concurrent employment during the contract period
Responsibilities
- Audit, identify, and manage online business listings to ensure accurate NAP (Name, Address, Phone) consistency
- Analyze citation data and calculate NAP consistency scores, tracking improvements over time
- Update and correct discrepancies across directories and third-party listing platforms
- Communicate with external directory administrators to request, follow up, and confirm listing changes
- Collaborate with internal client servicing teams to obtain verification codes, PINs, and required documentation
- Maintain detailed reports, documentation, and tracking sheets using structured tools
- Support client communications by explaining findings, progress, and corrective actions when needed
- Participate in virtual meetings (e.g., Zoom) to provide updates and clarify operational work
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