Project Implementation Manager and Support Lead
Remote work in Poland, standard Polish business hoursFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileStakeholder management
Requirements
- 5+ years of experience in project portfolio management, program coordination, or enterprise tool implementation
- Proven experience in rollout, configuration, and adoption of PPM tools (Planview, Clarity, Workfront, Jira Align)
- Strong knowledge of time tracking, project intake, and portfolio reporting processes
- Excellent communication, facilitation, and stakeholder engagement skills with senior leaders
- Ability to manage competing priorities in a fast-paced environment
Responsibilities
- Lead onboarding and adoption of Planview Portfolios, ensuring compliance with governance and reporting standards
- Provide hands-on PPM support, including access setup, data validation, and configuration checks
- Monitor portfolio setup and data integrity against governance rules
- Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption
- Facilitate office hours, walkthroughs, and training aligned with system behaviour
- Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned
- Reinforce time logging standards and ensure reporting deadlines are met
- Collect user feedback and support backlog prioritisation for future releases
- Identify and empower team champions to ensure smooth handovers between onboarding waves
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