ServiceNow Tech Lead
New
Based in the United StatesFull-TimeLead
Salary150,000 - 200,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSGCPAzureRESTful APIsServiceNow
Requirements
- 5+ years of hands-on ServiceNow development experience in enterprise environments.
- Strong expertise in ServiceNow scripting, platform customization, and integration development.
- Proven experience leading or significantly contributing to ITOM implementations.
- Solid understanding of cloud-native environments, including AWS, GCP, or Azure integrations.
- Experience working across multiple concurrent projects with strong prioritization skills.
- Strong communication skills with the ability to engage both technical and non-technical stakeholders.
- Bachelor’s degree in Computer Science or equivalent practical experience.
- Self-driven mindset with a strong ability to learn and adapt to emerging technologies.
Responsibilities
- Design, develop, and maintain high-quality ServiceNow applications and workflows aligned with enterprise requirements.
- Lead end-to-end implementation of ITOM solutions, including Discovery, Service Mapping, and AIOps capabilities.
- Build and manage integrations between ServiceNow and external systems using REST, SOAP, MID Servers, and related technologies.
- Develop and customize ServiceNow components including business rules, client scripts, script includes, UI policies, ACLs, and UI scripts.
- Collaborate directly with enterprise customers to gather requirements, validate solutions, and deliver implementations.
- Troubleshoot and resolve configuration, scripting, and performance issues across ServiceNow environments.
- Contribute to Agile/SCRUM ceremonies and ensure timely delivery of assigned technical workstreams.
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