Director, Medical Operations

New
Based in the United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8–10+ years
Required Skills
Stakeholder managementProcess improvementData analytics

Requirements

  • MD degree required, residency or post-graduate training preferred.
  • 8–10+ years of experience in clinical practice, healthcare operations, or consulting.
  • Strong understanding of physician workflows and clinical decision-making.
  • Demonstrated ability to lead cross-functional initiatives in complex healthcare settings.
  • Experience improving healthcare delivery systems or operational efficiency.
  • Strong analytical skills for interpreting operational data.
  • Excellent communication and stakeholder management skills.
  • Familiarity with diagnostic, oncology, or precision medicine environments.

Responsibilities

  • Lead physician-facing medical operations for ordering providers, serving as a trusted clinical peer.
  • Own and evolve physician onboarding and engagement processes to improve adoption and retention.
  • Partner with Medical Affairs, Laboratory, Engineering, and Commercial teams for system-wide optimization.
  • Oversee analysis of physician ordering behavior and operational metrics to identify inefficiencies.
  • Guide the resolution of clinical escalations and physician concerns.
  • Drive improvements in specimen quality, turnaround time, and ordering accuracy.
  • Contribute to strategic initiatives to reduce provider attrition and improve physician experience.
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