Server Support Engineer
C
CGS GroupHealthcare IT
United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2–3 years
- Required Skills
- LinuxTroubleshootingTechnical support
Requirements
- 2–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles.
- Basic knowledge of enterprise server architecture and hardware components.
- Knowledge of Windows Server administration, Linux environments, or VMware virtualization.
- Experience with troubleshooting and incident management processes.
- Analytical thinking and good problem-solving skills.
- Ability to work independently in a dynamic technical environment.
- Knowledge of virtualization concepts relevant to healthcare technologies.
Responsibilities
- Provide remote L1/L2 technical support via phone, email, and chat.
- Troubleshoot hardware and software incidents in enterprise environments.
- Investigate problems in Windows Server, Linux, and VMware environments.
- Analyze system behavior, identify causes, and provide technical solutions.
- Assist customers in server configuration, installation, and administration processes.
- Manage and document incidents in ticketing systems.
- Collaborate with escalation teams for complex technical cases.
View Full Description & ApplyYou'll be redirected to the employer's site
