Sales Associate
A
Ashley DigitalE-commerce Retail
You must reside and be authorized to work within the United States., 6:00 AM and 9:15 PM PSTFull-TimeEntry
Salary$18.50- $20.50/hour
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Job Details
- Experience
- 1+ year of experience in a high-volume sales environment
- Required Skills
- Communication SkillsMultitaskingCRMGoogle WorkspaceSlack
Requirements
- 1+ year of experience in a high-volume sales environment (retail, call center, B2C, etc.).
- Proven track record of meeting or exceeding sales targets.
- Strong consultative selling and customer engagement skills.
- Excellent written and verbal communication abilities.
- Ability to multitask and manage multiple customer interactions simultaneously.
- High level of adaptability in a fast-paced, performance-driven environment.
- Proficiency with CRM systems, chat platforms, and sales tools.
- Typing speed of 50+ WPM.
- Experience working in a remote or self-managed environment preferred.
- Demonstrates curiosity and adaptability in adopting new technologies and AI solutions.
Responsibilities
- Engage inbound customers via phone, email, and chat to deliver a high-quality, consultative sales experience.
- Conduct discovery conversations to understand customer needs, preferences, and sleep goals.
- Provide tailored product recommendations aligned to customer needs and lifestyle.
- Guide customers through the full purchasing journey, ensuring clarity and confidence in their decisions.
- Consistently meet or exceed individual monthly sales targets and performance metrics.
- Leverage product knowledge and sales techniques to maximize conversion rates.
- Identify and act on upselling and cross-selling opportunities to increase order value.
- Deliver a best-in-class customer experience rooted in genuine empathy, active listening, and professionalism.
- Collaborate with team members and leadership to share insights and improve processes.
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