Medical Virtual Assistant
New
W
Winning AssistantsMental Health
Philippines, 10:00 AM – 2:00 PM CDTPart-Time
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
Requirements
- Previous experience as a Medical Virtual Assistant or Medical Administrative Assistant.
- Experience with patient onboarding and document collection.
- Knowledge of insurance verification processes and prior authorizations.
- Proficiency with Adobe Acrobat for document management.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Neutral English accent.
- Reliable laptop or desktop.
- High-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset and webcam.
- Ability to submit NBI clearance or Local Police Clearance.
Responsibilities
- Collect and verify new patient documents including IDs, insurance info, and consent forms.
- Coordinate onboarding for patients through Grow Therapy and Headway.
- Manage incoming emails and patient messages professionally.
- Schedule, reschedule, and confirm patient appointments.
- Maintain provider calendars and minimize scheduling conflicts.
- Escalate clinical concerns appropriately when necessary.
- Perform future tasks including medical billing, prior authorizations, and insurance eligibility checks.
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