Technical Program Manager - Marketplace Integrations
New
R
Rithum LinkedIn BoardE-commerce software
Raleigh - RemoteFull-TimeManager
Salary110,000 - 160,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementArtificial IntelligenceRESTful APIsCRMSaaS
Requirements
- 3+ years client-facing technical project management experience at a B2B SaaS company
- Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
- Experience using AI tools (ChatGPT, Copilot, Claude, etc.)
- Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint.
- Ability to foster strong relationships with trading partners, vendors, and internal teams
- Ability to work in fast-paced environments and manage multiple projects simultaneously.
- Bachelor’s degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce space.
- Master’s degree is a plus.
Responsibilities
- Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
- Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
- Consults with internal teams and clients in the analysis of technical integration requirements (EDI and API).
- Organizes, analyzes, & controls the activities of the engineering and implementation teams.
- Tracks & reports development/onboarding status and communicates with teams and clients.
- Oversee documentation processes for product changes and updates.
- Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.
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