Manager, AV Incident Management
New
M
May MobilityAutonomous Vehicles
Location: RemoteFull-TimeManager
Salary150,000 - 225,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Cross-functional collaborationRisk Management
Requirements
- 7+ years of experience in incident management, safety operations, or crisis management within an autonomous vehicle, aviation, rail, or similarly regulated industry
- Direct experience owning regulatory incident reporting to federal or state transportation authorities
- Demonstrated experience designing and implementing escalation structures and on-call coverage models for 24/7 operations
- Proven track record working across Safety, Engineering, Legal, and Operations functions at a senior level
- Experience building and leading small, high-performing teams in a fast-paced operational environment
Responsibilities
- Lead and continuously improve the incident management process across all AV operational sites
- Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements
- Develop and maintain incident response standards, escalation frameworks, and operational protocols
- Design and lead a tiered incident response team structure that scales effectively with fleet growth
- Serve as the primary point of contact for regulators, first responders, and partners during significant incidents
- Work cross-functionally with Safety, Engineering, Legal, and Operations
- Develop and lead the talent within the incident management team
- Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks
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