Associate Workday HCM Manager

CanadaFull-TimeManager
Salary not disclosed
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Job Details

Experience
4+ years
Required Skills
Project ManagementMicrosoft ExcelClient relationship managementChange Management

Requirements

  • 4+ years of experience in Workday HCM within consulting, implementation, or client-facing project delivery roles.
  • Strong expertise in Workday Core HCM, Security, and Reporting, with exposure to additional modules (e.g., Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Benefits, Prism, BIRT).
  • Proven experience managing multiple concurrent projects with competing priorities and deadlines.
  • Strong understanding of project management and change management methodologies.
  • Excellent client management skills with the ability to build trust and long-term relationships.
  • Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels, including senior leadership.
  • Ability to lead, coach, and support distributed teams in a global delivery environment.
  • Advanced proficiency in Microsoft Excel and strong organizational skills.

Responsibilities

  • Manage a portfolio of clients, overseeing project scoping, resourcing, budgeting, timelines, and overall delivery execution.
  • Lead Workday HCM implementation and configuration activities across multiple clients and modules.
  • Build and maintain strong client relationships, ensuring high satisfaction and long-term partnership value.
  • Monitor project performance, address escalations, and ensure timely communication with leadership and stakeholders.
  • Provide coaching, guidance, and mentorship to consultants to ensure high-quality delivery and professional growth.
  • Contribute to knowledge sharing by documenting best practices and participating in internal enablement initiatives.
  • Track and meet key performance indicators including utilization, service levels, and customer satisfaction targets.
  • Ensure successful delivery of business requirements through testing, configuration, and deployment activities.
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