Mortgage Broker Assistant / Loan Processor

D
D2BMortgage Broking
Metro manila, Metro Manila, Philippines, AU Business HoursFull-TimeMiddle
Salary1,600 AUD per month
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Job Details

Languages
English
Required Skills
Microsoft ExcelMicrosoft Office

Requirements

  • Strong proficiency in Microsoft Office (Outlook, Word, Excel)
  • Excellent attention to detail and numerical accuracy
  • Strong and confident written English communication skills
  • Highly organised with the ability to manage multiple loan files
  • Ability to work independently in a remote environment
  • Previous experience working with an Australian mortgage broker or brokerage (ideally at least 12 months experience)
  • Familiarity with Australian lending processes and documentation
  • Experience using Connective’s Mercury CRM
  • Background in mortgage processing, banking, finance, or credit administration

Responsibilities

  • Prepare and package home loan applications for submission to lenders
  • Collect, review, and organise client supporting documents
  • Ensure loan files meet lender and compliance requirements
  • Maintain accurate and up to date application records in CRM
  • Track loan progress from submission through to settlement
  • Complete home loan health checks for existing home loan clients
  • Manage broker inbox and client communication via Outlook
  • Draft and format documents in Word including loan application summaries
  • Follow up with lenders and stakeholders regarding outstanding requirements
  • Organise settlement gifts for clients
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1,600 AUD per month
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