Senior Product Designer
New
United States / British Columbia / OntarioFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Product designData visualizationPrototyping
Requirements
- 8+ years of product design experience, with a track record of taking complex products from conception to completion.
- Use AI tools to prototype with production-level code.
- Experience in complex domains: operational software, data-dense interfaces, or products where understanding the underlying logic is part of the design work.
- Comfort with data visualization and analytical UX: dashboards, reporting, and exploratory analysis.
- Experience with service design methods (blueprints, journey mapping).
- Strong user research skills: knowing which method to use, interviewing well, and turning findings into decisions.
- Ability to shape direction, scope problems, and set success metrics.
- Experience lifting other designers through direct, specific feedback and mentorship.
- Ability to articulate and defend design decisions to cross-functional stakeholders.
Responsibilities
- Design software for transit agency staff across the full product cycle, from discovery and research through prototypes and high-fidelity designs.
- Partner with product managers and engineers to shape product strategy by visualizing problems and solutions.
- Plan and lead user research — interviews, usability tests, synthesis — and communicate findings in ways that change decisions.
- Design for the real-world context your work lands in, including the operational workflows and service outcomes that connect to the software.
- Work alongside engineering during the build phase, acting as a quality check between what gets built and what users actually need.
- Contribute to Swiftly's design system and help raise the team's design foundation over time.
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