Care Coordinator

New
Source API remote eligibility restrictions: United States, Monday–Friday 7:00–8:00 AM start timeFull-TimeMiddle
Salary21.65 - 23 USD per hour
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Job Details

Experience
2+ years of experience in a professional office environment
Required Skills
Microsoft ExcelMicrosoft Office

Requirements

  • High school diploma or GED
  • 2+ years of experience in a professional office environment
  • Proficiency in Microsoft Office, Excel, and Outlook
  • Strong verbal communication skills
  • Ability to work autonomously while collaborating effectively with the team
  • Experience with Electronic Medical Records preferred
  • 1–3 years clinical medical office experience preferred
  • CNA or MA experience preferred
  • Familiarity navigating insurance payers preferred

Responsibilities

  • Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
  • Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
  • Complete non-clinical screenings and pathways under the guidance of the Manager
  • Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
  • Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, and health plans
  • Communicate directly with patients in a timely and professional manner
  • Maintain accurate, complete, and confidential documentation
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21.65 - 23 USD per hour
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