Care Coordinator
New
Source API remote eligibility restrictions: United States, Monday–Friday 7:00–8:00 AM start timeFull-TimeMiddle
Salary21.65 - 23 USD per hour
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Job Details
- Experience
- 2+ years of experience in a professional office environment
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- High school diploma or GED
- 2+ years of experience in a professional office environment
- Proficiency in Microsoft Office, Excel, and Outlook
- Strong verbal communication skills
- Ability to work autonomously while collaborating effectively with the team
- Experience with Electronic Medical Records preferred
- 1–3 years clinical medical office experience preferred
- CNA or MA experience preferred
- Familiarity navigating insurance payers preferred
Responsibilities
- Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
- Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
- Complete non-clinical screenings and pathways under the guidance of the Manager
- Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
- Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, and health plans
- Communicate directly with patients in a timely and professional manner
- Maintain accurate, complete, and confidential documentation
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