Senior Account Manager - Commercial Insurance
New
Remote, Eastern or Central Time Zones only, Eastern or Central Time ZonesFull-TimeSenior
Salary90,000 - 100,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of account management experience, or 7+ years in the insurance industry
- Required Skills
- Microsoft ExcelMS OfficeAccount Management
Requirements
- 5+ years of account management experience, or 7+ years in the insurance industry
- Thorough knowledge of insurance brokerage and client needs
- Required active licensing
- Professional designation (CIC or equivalent) preferred
- Strong analytical, problem-solving, and decision-making skills
- Exceptional customer service, communication, multitasking, and organizational skills
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
Responsibilities
- Manage an assigned book of business focusing on transportation
- Direct daily activities and workflow of the account management team
- Handle customer service requests, policy administration, billing, claims, and coverage analysis
- Manage policy expirations and renewals
- Conduct client research, prepare submissions, negotiate coverages, and present proposals
- Monitor reports and take action on delinquent accounts
- Maintain agency management systems and carrier/vendor platforms
- Monitor and maintain activity/suspense to ensure timely completion
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