Claims Advisor, P&C Insurance
New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- French and English
- Experience
- Minimum of 4 years
- Required Skills
- Negotiation
Requirements
- College diploma in a related field or equivalent combination of education and relevant experience.
- Minimum of 4 years of experience in property and casualty insurance claims or a related insurance field.
- Strong knowledge of claims handling processes, insurance principles, and regulatory frameworks.
- Proven negotiation, analytical, and decision-making skills in complex case environments.
- Excellent communication and interpersonal skills, with strong client service orientation.
- Advanced proficiency in both French and English due to client and partner interactions.
- Valid driver’s license and willingness to travel within the Montreal region when required.
- Ability to work on-call approximately 1–2 weeks per year.
Responsibilities
- Conduct detailed investigations and assessments of insurance claims, including property damage evaluation, cost estimation, and review of supporting documentation.
- Analyze medical, financial, and employment-related information to determine eligibility for accident benefits and statutory coverage.
- Negotiate claim settlements with clients, third parties, and stakeholders to ensure fair, timely, and compliant resolutions.
- Manage end-to-end claims files in accordance with internal policies, contractual terms, and regulatory requirements.
- Ensure deadlines and service standards are met to maintain high levels of client satisfaction and operational efficiency.
- Prepare, review, and validate reports and documentation required for accurate claims processing and decision-making.
- Represent the organization professionally in all client interactions, maintaining strong relationship management throughout the claims process.
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