Salesforce Communications Cloud CPQ Architect
New
The role is remote-friendly, but we have a preference for candidates based in ANZ. If you're located outside the region, you'll need to be comfortable with ANZ business hours and open to travel when the project requires it. Source API remote eligibility restrictions: India, ANZ time zoneContractSenior
Salary not disclosed
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Job Details
- Required Skills
- DevOps
Requirements
- Specific and demonstrable Salesforce Communications Cloud CPQ architecture experience
- Deep understanding of EPC: product modelling, pricing, bundles, eligibility rules, and catalog governance
- Proven CPQ architecture: cart configuration, quoting flows, approval logic, and guided selling design
- Strong OmniStudio skills at an architecture and oversight level
- Ability to lead design sessions and influence stakeholders
- Telco BSS/OSS product and quoting concepts
- Integration design between Communications Cloud CPQ and external systems (REST/SOAP, Integration Procedures, middleware)
- Knowledge of security model, data architecture, and large data volume considerations
- DevOps and deployment practices for Communications Cloud environments
Responsibilities
- Own the end-to-end CPQ architecture across the Communications Cloud platform
- Design product configuration, pricing, eligibility, and quoting flows against a complex telco product catalog
- Define the solution blueprint for CPQ including cart architecture, guided selling, and approval frameworks
- Lead design workshops with business and technical stakeholders
- Ensure CPQ design aligns with upstream catalog and downstream order management flows
- Provide architectural governance across OmniStudio development
- Guide developers on CPQ configuration and customisation patterns
- Define integration architecture between CPQ and external BSS/OSS systems
- Review technical decisions and enforce design standards
- Present architecture options and trade-offs to stakeholders
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