Customer Success Agent
New
Argentina, Kenya, South Africa, Turkey, 10pm - 7am UTCFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer support
Requirements
- Fluent in English
- Experience working with international customers
- Fast typing skills in English
- Quick learner and able to absorb large volumes of information
- Psychologically analyze people and be sensitive to their emotions
- Swiftly navigate through difficult situations and adapt to fluctuating circumstances
- Provide professional solutions to complicated cases
- Stress resistant, energetic and proactive
- Possess a can-do attitude
Responsibilities
- Consulting our customers on all raised questions related to our websites
- Working timely, speedily and effectively with customer requests
- Resolving all customer issues with the goal of customer retention
- Promoting our websites to the customers upon opportunity
- Maintaining a high level of service quality
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