Email Marketing Strategist
New
100% Remote (LATAM only), aligned with ESTFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced English (C1+)
- Required Skills
- Client relationship managementDigital MarketingData analytics
Requirements
- Proven experience in lifecycle marketing strategy and client advisory for enterprise or large-scale DTC accounts.
- Strong expertise in email and lifecycle marketing tools such as Klaviyo or Braze, including segmentation, experimentation, loyalty, referrals, and subscriptions.
- Demonstrated experience in client relationship management, including leading calls, presenting insights, and managing escalations.
- Ability to mentor, coach, and provide strategic guidance to internal teams.
- Strong analytical thinking, reporting skills, and proficiency in translating complex data into actionable strategies.
Responsibilities
- Own end-to-end lifecycle marketing strategy for large DTC clients, including roadmap development and high-impact initiative recommendations.
- Lead client relationships, manage calls and presentations, proactively address escalations, and ensure long-term retention and satisfaction.
- Translate performance data into actionable insights, create executive-ready reports, and guide client prioritization and strategic decision-making.
- Oversee monthly scope management, coordinate with team leads to monitor utilization, adjust roadmaps, and ensure alignment with contracted hours.
- Mentor and coach Specialists and Senior Specialists on strategy, execution quality, and client communication, while serving as a subject-matter expert on lifecycle marketing.
- Oversee campaign and flow execution, perform QA on deliverables, and maintain accuracy, brand alignment, and technical excellence across accounts.
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