Principal Site Reliability Engineer
New
S
SymmetrioHealthcare Technology
United StatesFull-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 6+ years of hands-on experience supporting and managing AWS-based production environments; 4+ years of experience supporting web applications and backend services
- Required Skills
- AWSPythonDjangoKubernetesCI/CDTerraformDatadog
Requirements
- 6+ years of hands-on experience supporting and managing AWS-based production environments.
- 4+ years of experience supporting web applications and backend services (Python/Django preferred).
- Experience with AWS networking technologies including VPCs, Site-to-Site VPNs, Transit Gateways, routing, NAT gateways, and security groups.
- Strong experience with Terraform and infrastructure-as-code deployment practices.
- Experience with containerized environments including ECS, Fargate, Kubernetes, or similar technologies.
- Experience building and supporting CI/CD pipelines and release automation processes.
- Familiarity with monitoring and observability platforms such as Datadog, CloudWatch, Sentry, Grafana, or similar tools.
- Experience leading production incidents, outage management, and root cause analysis initiatives.
- Exposure to Windows Server environments, Active Directory, Kerberos, and enterprise infrastructure concepts is preferred.
- Healthcare technology or regulated industry experience is highly preferred.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
Responsibilities
- Serve as the primary technical owner for production reliability across U.S. customer environments.
- Investigate and resolve complex issues spanning web applications, APIs, backend services, data pipelines, cloud infrastructure, and customer integrations.
- Lead production incident response efforts, coordinating cross-functional teams to restore service and minimize customer impact.
- Perform root cause analysis and drive corrective actions that improve long-term system stability and resilience.
- Design, configure, and validate secure customer connectivity solutions including Site-to-Site VPNs and Transit Gateway integrations.
- Enhance platform observability through improvements in monitoring, logging, alerting, and operational dashboards.
- Contribute to CI/CD, infrastructure automation, and deployment processes that improve release safety.
- Develop operational tooling that supports incident response, troubleshooting, and system monitoring.
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