Channel Account Manager

New
ASEANFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3–5 years
Required Skills
CybersecuritySalesforceSaaS

Requirements

  • 3–5 years of experience in channel sales, inside sales, or partner development
  • Experience working in high-volume SMB or mid-market environments
  • Exposure to IT, cybersecurity, or SaaS consumption models
  • Experience working with MSPs, resellers, or subscription-based business models
  • Understanding of recurring-revenue or consumption-based sales (MRR)
  • Experience working with distributors in APJ/ASEAN markets
  • Familiarity with CRM systems (Salesforce) and partner pipelines

Responsibilities

  • Recruit and onboard new MSP partners into the Sophos MSP program
  • Activate dormant or low-performing partners into revenue-generating MSPs
  • Drive partner progression through MSP tiers
  • Own monthly recurring revenue (MRR) growth across assigned MSP partners
  • Drive cross-sell and attach of key solutions including Endpoint, MDR, Email, and Firewall
  • Deliver structured onboarding for new MSP partners regarding tools, billing, and positioning
  • Conduct regular business reviews with top partners
  • Maintain accurate pipeline, forecasting, and activity tracking in Salesforce
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