Business & CRM Analyst
New
Mexico City, México – REMOTE AVAILABLE FOR THE RIGHT CANDIDATEFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Data AnalysisMicrosoft Power BISalesforceSAPMicrosoft ExcelReporting
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, Economics, Finance, Information Systems, or related field
- Strong Salesforce experience including dashboards, reporting, and automation
- Advanced Excel skills
- Power BI or similar tools
- Strong understanding of commercial processes and pricing strategies
- Ability to analyze large datasets and translate insights into actionable recommendations
- Advanced English proficiency
- Strong analytical thinking, attention to detail, and problem-solving skills
- Excellent communication and ability to influence cross-functional teams
- Minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity
Responsibilities
- Monitor and analyze performance of customer-tier pricing strategies across segments
- Analyze sales volumes, pricing, margins, discount behavior, and customer trends
- Produce recurring and ad-hoc executive reports for leadership
- Identify risks, deviations, and opportunities to improve profitability and competitiveness
- Support automation of pricing rules in SAP and Salesforce
- Act as the internal Product Owner for Salesforce
- Ensure data quality, system usage, and continuous CRM optimization
- Build dashboards, reports, and workflows to support Sales and Management teams
- Lead user training, adoption initiatives, and system enhancements
- Track KPIs including customer volume, discount levels, contract compliance, and financial performance
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