Solution Architect, Salesforce Core / Agentforce
New
Fully remote work model across the United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 10–12 years of Salesforce experience, including 5–7 years in Solution Architect or senior functional leadership roles.
- Required Skills
- SalesforceStakeholder managementChange Management
Requirements
- 10–12 years of Salesforce experience, including 5–7 years in Solution Architect or senior functional leadership roles.
- Strong expertise in Sales Cloud, Service Cloud, and Agentforce, including sales lifecycle, forecasting, case management, and AI-enabled automation.
- Solid understanding of Salesforce data models, security frameworks, governance principles, and platform capabilities from a functional architecture perspective.
- Experience designing enterprise integration approaches and collaborating with technical architects on APIs, middleware, and system architecture.
- Knowledge of release management, environment strategy, change management, and user adoption best practices.
- Salesforce certifications (Platform Developer I required; Sales Cloud, Service Cloud, or Architect certifications preferred).
- Bachelor’s degree in Computer Science, IT, Business, or related field, with strong stakeholder management abilities.
Responsibilities
- Lead Salesforce Sales Cloud, Service Cloud, and Agentforce engagements, defining scalable end-to-end solution architectures aligned with client business objectives and transformation goals.
- Translate complex business requirements into optimized Salesforce designs, including automation strategies, sales and service lifecycle processes, AI-driven workflows, and cross-system integrations.
- Own functional architecture design, ensuring alignment across data models, governance standards, user adoption strategies, and measurable business outcomes.
- Facilitate workshops, executive sessions, and solution design discussions to align stakeholders on vision, approach, and delivery roadmap.
- Provide functional leadership and mentorship to consulting and delivery teams, ensuring consistent execution across distributed (onsite/offshore) resources.
- Drive innovation by leveraging Salesforce capabilities such as Flow, analytics, automation, and Agentforce AI to enhance productivity and customer experience.
View Full Description & ApplyYou'll be redirected to the employer's site
