National Director, Patient Education Liaison

Remote, United StatesFull-TimeDirector
Salary225,000 - 240,000 USD per year
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Job Details

Experience
8+ years of experience in patient services, patient education, field reimbursement, nurse education, specialty pharmaceutical field roles, healthcare, or related functions. 5+ years of leadership experience managing field-based teams.
Required Skills
Cross-functional collaborationStakeholder management

Requirements

  • Bachelor's degree required; advanced degree in nursing, healthcare, life sciences, business, or related field preferred.
  • 8+ years of experience in patient services, patient education, field reimbursement, nurse education, specialty pharmaceutical field roles, healthcare, or related functions.
  • 5+ years of leadership experience managing field-based teams.
  • Strong understanding of specialty pharmacy, patient support programs, and common barriers to treatment access.
  • Proven ability to build and lead high-performing teams.
  • Strong leadership and coaching capabilities.
  • Exceptional collaboration and stakeholder management skills.
  • Ability to navigate ambiguity and build scalable processes.
  • Ability to travel as needed.

Responsibilities

  • Build, lead, and develop a high-performing field-based team of Patient Education Liaisons.
  • Establish the strategy, operating model, performance expectations, and development plans for the organization.
  • Develop and execute strategies that improve patient and caregiver education, confidence, and treatment readiness.
  • Oversee the development and implementation of patient education tools, resources, and support programs.
  • Lead a team that helps patients and caregivers navigate access-related challenges.
  • Partner with Patient Services, specialty pharmacy partners, healthcare providers, and Market Access teams to facilitate timely therapy initiation.
  • Collaborate on launch readiness activities, patient support initiatives, and field execution strategies.
  • Ensure all patient-facing activities are conducted in accordance with company policies and applicable regulations.
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225,000 - 240,000 USD per year
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