Mortgage Operations Analyst

New
Based in IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
2+ years
Required Skills
Analytical SkillsMicrosoft Excel

Requirements

  • 2+ years of hands-on U.S. mortgage operations experience in processing, underwriting support, closing, or post-close roles.
  • Strong understanding of the full residential mortgage lifecycle, not limited to a single function.
  • Mandatory hands-on experience with Encompass LOS.
  • Solid knowledge of mortgage documentation, disclosures, and loan file review processes.
  • Ability to calculate qualifying income across wage-earner, self-employed, and bank statement profiles.
  • Strong analytical skills with excellent attention to detail and accuracy.
  • Proficiency in Microsoft Excel and Microsoft Office tools.
  • Strong written and verbal English communication skills for coordination with U.S.-based teams.
  • Ability to manage multiple loan files independently in a fast-paced remote environment.

Responsibilities

  • Review residential mortgage loan files across the full lifecycle, including pre-closing, closing, and post-closing stages.
  • Validate borrower documentation such as income (W-2, self-employed, bank statements, DSCR), assets, credit, and collateral records.
  • Calculate qualifying income, verify reserves, and confirm source-of-funds accuracy across multiple documentation types.
  • Review and ensure accuracy and compliance of Initial Disclosures and related mortgage documentation.
  • Identify missing documents, discrepancies, and compliance gaps, and coordinate resolution with relevant stakeholders.
  • Clear underwriting conditions, including those generated by AI-driven underwriting systems.
  • Work within Encompass LOS to review, update, and manage loan files, milestones, and service orders.
  • Communicate with internal teams and borrowers (when needed) to obtain required documentation and resolve issues.
  • Maintain accurate documentation of findings, actions, and updates across internal systems.
  • Support process improvement and quality initiatives across mortgage operations workflows.
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