Manager, Pipeline Creation and Digital Sales Performance
New
Fully remote work arrangement within the United States.Full-TimeManager
Salary95,000 - 110,000 USD per year
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Job Details
- Experience
- Minimum 5 years of experience in inside sales, sales development, customer service leadership, account management, e-commerce sales, or a related B2B sales environment. At least 2 years of experience leading, coaching, or managing sales, customer service, or lead response teams.
- Required Skills
- SalesforceMicrosoft ExcelLead GenerationCRMHubSpot
Requirements
- Minimum 5 years of experience in inside sales, sales development, customer service leadership, account management, e-commerce sales, or a related B2B sales environment.
- At least 2 years of experience leading, coaching, or managing sales, customer service, or lead response teams.
- Proven track record of converting inbound leads, generating pipeline, managing quote follow-up, and growing customer relationships.
- Strong hands-on experience with Salesforce, including lead, account, opportunity, activity, and reporting management.
- Advanced Excel skills with the ability to analyze sales, customer, quote, and performance data.
- Experience utilizing sales intelligence platforms such as ZoomInfo and marketing automation tools such as HubSpot or comparable solutions.
- Strong understanding of digital sales processes, CRM best practices, lead nurturing, and structured customer follow-up methodologies.
- Excellent communication and relationship-building skills across phone, email, and virtual customer interactions.
- Ability to quickly learn and communicate technical, industrial, or product-related information effectively.
- Strong organizational skills with the ability to work independently in a remote environment.
- Analytical mindset with the ability to leverage customer data, performance metrics, and market insights.
- Familiarity with AI-powered tools and a demonstrated ability to apply technology to improve efficiency.
Responsibilities
- Lead digital inside sales, customer service, and pipeline generation initiatives with responsibility for revenue growth, lead conversion, and customer retention performance.
- Manage, coach, and develop team members responsible for inbound lead qualification, outbound prospecting, customer inquiries, order support, and quote management.
- Maintain direct engagement with customers and sales opportunities through hands-on involvement in lead follow-up, quote conversion activities, and customer conversations.
- Build and manage a healthy sales pipeline through effective prospecting, lead nurturing, quote follow-up, and account development strategies.
- Design, optimize, and drive adoption of digital lead-to-order processes, including lead routing, CRM workflows, quoting procedures, follow-up standards, and conversion tracking.
- Collaborate with sales, marketing, e-commerce, analytics, and operations teams to improve lead management, sales processes, reporting, and customer experiences.
- Utilize customer data, sales intelligence platforms, behavioral insights, and intent signals to identify growth opportunities and improve targeting efforts.
- Support customer retention and account expansion initiatives by identifying cross-sell opportunities, re-engaging inactive customers, and improving lifecycle marketing programs.
- Partner with cross-functional teams to streamline workflows, reduce process inefficiencies, and enhance visibility through reporting and automation.
- Identify and implement practical AI-driven solutions to improve prospecting, personalization, documentation, reporting, and operational efficiency.
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