Solution Architect - Post Sales
New
I
IP FabricNetwork Automation
Remote EUFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of experience in post-sales engagements or professional services for enterprise B2B hardware or software solutions
- Required Skills
- Project ManagementPythonRESTful APIsAnsible
Requirements
- 2+ years of experience in post-sales engagements or professional services for enterprise B2B hardware or software solutions.
- Experience in networking space such as Network Observability, Monitoring, Security, or Automation.
- Customer-first perspective with a consultative approach.
- Background in network engineering or architecture.
- Experience in project scoping, SOW creation, and solution implementation.
- Familiarity with server virtualization technologies.
- Basic understanding of programming languages and APIs.
- Strong project management skills.
Responsibilities
- Guide customers through their journey with IP Fabric, ensuring successful adoption and ongoing value realization.
- Refine and validate use cases and outcomes created by the Pre-Sales team and establish post-sales acceptance criteria.
- Conduct training sessions and provide ongoing client support to maximize the effectiveness of implemented solutions.
- Develop and draft clear and concise Statements of Work (SOWs) that outline project scope, deliverables, timelines, and resource requirements.
- Manage project progress, identify risks, and implement mitigation strategies.
- Deploy and provide basic support for the IP Fabric platform in customer environments.
- Scope, design, and oversee the implementation of targeted solutions, extensions, or integrations.
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