Staff Product Designer
New
O
Omada HealthDigital Healthcare
Remote, USAFull-TimeStaff
Salary167,200 - 218,500 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- FigmaProduct designPrototyping
Requirements
- 8+ years of experience in product design, UX design, experience design, service design, interaction design, or related fields.
- Portfolio demonstrating strong product thinking, interaction design, systems thinking, and high-quality execution.
- Experience designing AI-powered, personalized, data-informed, or conversational product experiences.
- Experience designing across multiple surfaces, workflows, or human handoff moments.
- Strong product, interaction, and visual design craft.
- Comfort using AI tools as part of the design workflow.
- Experience designing for trust, safety, explainability, consent, escalation, or clinical appropriateness.
- Experience shaping voice and tone systems or content patterns for intelligent systems.
- Experience with service blueprinting, journey mapping, and systems thinking.
- Experience working with behavioral science, personalization, data science, or machine learning teams.
- Excellent communication and storytelling skills.
Responsibilities
- Lead product and experience design for AI-supported member experiences across key moments in the health journey.
- Define interaction models for intelligent guidance, recommendations, nudges, reflection, progress feedback, handoffs, and human-in-the-loop support.
- Shape how AI and human care teams work together across digital and service touchpoints.
- Translate concepts like motivation, trust, empathy, safety, and personalization into concrete design patterns.
- Prototype using modern design and AI tools, including conversational flows, simulated experiences, and prompt-based prototypes.
- Partner with cross-functional teams to align user needs, business goals, and clinical workflows.
- Help define evaluation loops for AI-powered experiences.
- Apply service blueprinting, journey mapping, and systems thinking.
- Create design artifacts including wireframes, prototypes, flows, and interaction models.
- Influence senior stakeholders through clear storytelling and design rationale.
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